📜 Terms of Use

1. Welcome & Agreement

By accessing any game, app, or digital content provided by MOSA ICE INC (“we”, “us”, “our”), you (“you” or “User”) agree to these Terms of Use (“Terms”). If you do not agree, do not download, access, or use our Services.

These Terms constitute a binding agreement and apply to all users globally, subject to applicable local laws.

2. Who Can Use Our Services

To access and use our games and related services, you must:

Be at least 18 years old, or the legal age of majority in your jurisdiction

Not be barred from accessing services under applicable laws

Use your own identity and not impersonate anyone

Agree to comply with these Terms and all applicable laws

Parents or guardians may only allow their children to access our Services where permitted by law and with proper supervision.

3. Account Registration

Some features may require account creation. If so:

Provide accurate, up-to-date information

Keep your login credentials secure

You’re responsible for activity under your account

We reserve the right to reject, suspend, or terminate accounts if misuse or rule violations are detected

If you use third-party login (e.g., Google, Apple), you remain bound by these Terms.

4. Acceptable Use & Player Behavior

You agree not to engage in any activity that:

Violates laws, regulations, or third-party rights

Harasses, threatens, impersonates, or harms others

Uses cheats, automation tools, or exploits bugs

Distributes harmful, illegal, or offensive content

Attempts to reverse-engineer, tamper with, or disrupt our Services

Interferes with other players’ enjoyment

We reserve the right to monitor, restrict, or suspend users violating these terms.

5. Virtual Items & Game Currency

Our games may include:

Virtual items (e.g., skins, boosters, upgrades)

These have no real-world value, are non-refundable, and are licensed to you, not owned. You may not transfer, resell, or exchange them outside of our platform.

We reserve the right to modify, limit, or remove virtual content without notice or compensation.

6. In-App Purchases

All in-app purchases are processed through the platform (e.g., Apple App Store, Google Play).

Purchases are final and non-refundable, unless required by law.

Please verify your selections before confirming a transaction.

Disputes over charges should be directed to the platform provider, unless otherwise stated.

7. Feedback and Suggestions

We appreciate your feedback! By submitting suggestions, ideas, or feedback to us:

You grant us a perpetual, worldwide, royalty-free right to use it

You waive any claim to compensation or rights to the resulting features

We’re not obligated to implement any suggestion.

8. Updates and Changes

We may update the game or Services from time to time:

To add/remove features

To improve performance or security

To comply with legal or platform requirements

We are not liable for any content loss or gameplay reset caused by updates.

9. Intellectual Property

All content within the Services (game designs, text, code, visuals, music) is owned or licensed by MOSA ICE INC.

You may not copy, distribute, modify, or create derivative works from our content without our permission.

All trademarks, logos, and branding are the property of their respective owners.

10. Termination

We may suspend or terminate your access to the Services at our discretion, especially if:

You violate these Terms

We are required by law

The game or feature is discontinued

You may terminate your use at any time by deleting the game or account.

11. Service Availability

Our Services are provided on an “as-is” and “as-available” basis:

We do not guarantee continuous, error-free access

Outages or bugs may occur due to technical issues

We may suspend or end Services with or without notice

We are not liable for gameplay interruptions or lost data.

12. Privacy & Data Use

Our data practices are governed by the [Privacy Policy]. By using our Services, you consent to the collection and use of your data as described there.

Key points:

We only collect necessary data

We respect your privacy rights under California law and other applicable jurisdictions

You may opt out of certain data uses

13. Disclaimers

We make no warranties regarding:

The accuracy, reliability, or availability of the game

That the game will be free from viruses or bugs

That gameplay will meet your expectations

To the extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

14. Limitation of Liability

To the maximum extent allowed by law:

We are not liable for indirect, incidental, or consequential damages

Our total liability in any case shall not exceed the amount you’ve paid us in the last 6 months (if any)

Some jurisdictions do not allow these limits, so they may not fully apply to you

15. Dispute Resolution

Before legal action, you agree to try to resolve any dispute with us informally. If unresolved:

Disputes will be governed by California law

If applicable, they may be resolved through binding arbitration or in state/federal courts located in California

You waive class action rights to the extent permitted by law

16. Changes to Terms

We may revise these Terms at any time. Changes will be posted with an updated date. Your continued use after changes constitutes acceptance.

If you don’t agree to the updated Terms, stop using the Service.

17. Contact Information

For questions or concerns:

MOSA ICE INC

📧 Email: [email protected]

🏢 Address: 1401 21ST STREET STE R SACRAMENTO, CA 95811

Find us

1401 21ST STREET STE R SACRAMENTO, CA 95811

Chat support

Telegram Support

FAQ
Got Questions? We Have Answers!
Stuck on a level? Confused about in - game systems? Our gaming gurus have you covered—browse below or hit “Chat Live” for 1 - on - 1 help!
I’m new—where do I start?

Jump into the Tutorial (it’s short, we promise!) to learn basics like controls, objectives, and your first rewards. Then try Easy Mode to get comfy before tackling harder challenges.

What’s the fastest way to earn in - game currency?

Complete Daily Missions (they reset daily, so don’t miss ‘em!), finish Story Levels, and participate in Events—most games shower you with coins/gems for these.

How do I unlock rare characters/weapons?

Earn “Rare Tickets” from hard - mode levels, trade in - game points at the Shop, or grind Event Rewards—rare drops often hide in Boss Fights too!

Why can’t I beat this level? Any tips?

Check your gear/loadout—upgrade weapons, swap characters, or try a new strategy (e.g., sneak past enemies instead of fighting). Online guides/community tips might also have hidden tricks!

I lost my account—can I recover it?

Yes! Go to Settings → “Account Recovery” and use your linked email/phone/social account. Always bind your account to avoid losing progress!

Is it safe to buy in - game items from third - party sites?

No! Third - party sellers often scam or get your account banned. Only use the game’s official Shop or trusted platforms listed in the app.